At a Glance: Jili Beet collects personal data to operate your account, process payments, comply with Philippine law, and improve our services. We never sell your data. You have the right to access, correct, or delete your information at any time. This policy is governed by the Philippine Data Privacy Act of 2012 (RA 10173).
1Introduction
This Privacy Policy describes how Jili Beet ("we", "us", "our") collects, uses, stores, and protects personal information provided by users ("you", "Player") of the Jili Beet platform — accessible at jilibeet.com and all associated mobile-optimised pages and services.
Jili Beet respects the privacy of every Filipino player who entrusts us with their personal information. We handle all personal data with care, transparency, and in full compliance with the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC).
By registering an account or using the Jili Beet platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you have questions before registering, please reach out to our Data Protection Officer — details are in Section 13.
2Who We Are — Data Controller
For the purposes of the Philippine Data Privacy Act of 2012, Jili Beet is the Personal Information Controller (PIC) in respect of all personal data collected and processed through the jilibeet.com platform and its associated services.
Jili Beet operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR) and is therefore subject to both PAGCOR's regulatory framework and the privacy requirements imposed by Philippine law. A registered Data Protection Officer (DPO) oversees data protection compliance across the entire organisation. The DPO's contact details are provided in Section 13 of this policy.
PAGCOR Oversight: As a PAGCOR-licensed operator, Jili Beet is required to maintain certain player records for regulatory and anti-money laundering compliance purposes. Some data retention obligations are therefore mandated by Philippine law rather than solely by Jili Beet's internal policy.
3Personal Data We Collect
Jili Beet collects personal data in three main ways: information you provide directly, information generated automatically through your use of the platform, and information received from third-party service providers (such as payment processors and identity verification services).
| Category |
Specific Data Points |
Source |
| Identity Data |
Full legal name, date of birth, government-issued ID number, nationality |
You provide directly / KYC verification |
| Contact Data |
Mobile number, email address, home address (province/city) |
You provide directly at registration |
| Account Data |
Username, encrypted password, account preferences, VIP tier, account history |
Created upon registration, updated by you |
| Financial Data |
GCash/Maya number, bank account details (name, account number, bank), transaction history |
You provide / Payment processors |
| Gaming Data |
Bet history, game preferences, session duration, win/loss records |
Auto-generated by platform activity |
| Technical Data |
IP address, device type and OS, browser type, cookies, session tokens |
Automatically collected |
| Communications Data |
Support chat transcripts, emails, any messages sent to Jili Beet |
Customer support interactions |
Jili Beet does not collect sensitive personal information (as defined under RA 10173 — health data, biometric data, sexual orientation, etc.) unless specifically required for identity verification purposes, in which case only the minimum necessary information is processed.
4Why We Collect and Use Your Data
Every piece of data that Jili Beet collects serves a specific, legitimate purpose. We process personal data only for the reasons listed below — we do not collect data speculatively or "just in case".
- Account creation and management: To create your Jili Beet account, verify your identity, manage your profile and preferences, and maintain account security.
- Payment processing: To process your deposits and withdrawals via GCash, Maya, BDO, BPI, UnionBank, Visa/Mastercard, GrabPay, Coins.ph, InstaPay, and PESONet — and to maintain an accurate transaction record.
- Service delivery: To operate the games, process bets, calculate and pay out winnings, and manage your VIP Club membership and rewards.
- Legal and regulatory compliance: To comply with PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA) and its amendments, Know Your Customer (KYC) obligations, and any other applicable Philippine law.
- Responsible gaming: To monitor gambling patterns that may indicate problem gambling, enforce player-requested limits and self-exclusions, and fulfil our responsible gaming obligations.
- Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, multi-accounting, and other prohibited activities outlined in our Terms and Conditions.
- Customer support: To respond to your queries, resolve complaints, and provide assistance through our 24/7 support team.
- Platform improvement: To analyse aggregated, anonymised usage data to understand how Filipinos use the platform and to improve game selection, interface design, and service quality.
- Marketing communications (with your consent): To send you promotional offers, bonus notifications, and Jili Beet news — only if you have opted in to receive such communications. You can withdraw consent at any time.
5Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, personal data processing must have a lawful basis. Jili Beet relies on the following legal bases for processing your personal information:
- Contractual necessity: Processing required to perform the contract between you and Jili Beet — i.e., operating your account, processing bets, and paying out winnings.
- Legal obligation: Processing required to comply with PAGCOR regulations, AMLA obligations, KYC requirements, and other applicable Philippine laws.
- Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and anonymised analytics — where these interests do not override your rights.
- Consent: Processing for marketing communications — only where you have explicitly opted in. This consent is freely given, specific, and may be withdrawn at any time.
Your Consent Rights: Where Jili Beet processes your data on the basis of consent, you have the right to withdraw that consent at any time without affecting the lawfulness of any processing carried out prior to the withdrawal. Withdrawing consent from marketing communications will not affect your account or gaming access.
6How and With Whom We Share Your Data
Jili Beet does not sell your personal information to any third party. We share data externally only in the limited circumstances described below, and only with parties who are contractually required to handle it in accordance with applicable privacy law.
- Payment processors: GCash, Maya, GrabPay, Coins.ph, banking partners (BDO, BPI, UnionBank), and card networks (Visa/Mastercard) receive the financial data necessary to process your deposits and withdrawals. Each operates under their own privacy policy and applicable Philippine financial regulations.
- Identity verification providers: Third-party KYC verification services receive copies of identity documents submitted during verification processes. These providers are contractually bound to process data solely for the purpose of identity verification and to maintain appropriate security standards.
- Gaming software providers: Game providers whose titles appear on the Jili Beet platform may receive anonymised session data necessary for game functionality and RNG certification audits. No personally identifiable data is shared with game providers beyond what is strictly necessary.
- Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies may receive data where legally required or compelled by court order.
- Professional advisors: Lawyers, auditors, and accountants may access personal data in the course of providing professional services to Jili Beet, subject to professional confidentiality obligations.
International Transfers: Jili Beet primarily processes data within the Philippines. Where any data is transferred outside Philippine jurisdiction (for example, to cloud infrastructure providers), appropriate contractual safeguards are in place to ensure the data receives equivalent protection to that required under Philippine law.
7How We Protect Your Data
Data security at Jili Beet is not an afterthought — it is built into every layer of the platform's architecture. The following technical and organisational measures are in place to protect your personal information:
- Encryption in transit: All data transmitted between your device and Jili Beet's servers is encrypted using TLS 1.3 with 256-bit AES encryption — the industry standard for secure data transmission.
- Encryption at rest: Sensitive personal data stored in Jili Beet's databases is encrypted at rest using AES-256. Passwords are never stored in plain text — only salted cryptographic hashes are retained.
- Access controls: Personal data access within Jili Beet is restricted to staff who need it to perform their roles. Access is logged and audited. All internal access is governed by role-based access control (RBAC) policies.
- Two-factor authentication: Jili Beet supports two-factor authentication (2FA) for player accounts. We strongly encourage all players to enable 2FA for maximum account security.
- Regular security audits: Jili Beet undergoes regular independent security assessments and penetration testing. Any identified vulnerabilities are remediated promptly according to their severity classification.
- Incident response: A documented data breach incident response plan is maintained and tested annually. In the event of a breach, the response team activates immediately to contain, assess, and remediate the incident.
While Jili Beet implements industry-leading security measures, no online system can guarantee absolute security. You also play a role — keep your password strong, enable 2FA, and never share your login credentials with anyone.
8Data Retention
Jili Beet retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:
| Data Category |
Retention Period |
Basis |
| Account and identity data | Duration of account + 5 years after closure | PAGCOR/AMLA legal requirement |
| Transaction and financial records | Duration of account + 5 years after closure | AMLA and tax compliance |
| Gaming history | Duration of account + 3 years after closure | Regulatory compliance / dispute resolution |
| Support communications | 3 years from the date of the communication | Legitimate interests (dispute resolution) |
| Technical / log data | 12 months | Security and fraud detection |
| Marketing preferences | Until you withdraw consent | Consent-based |
After the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised, aggregated data (from which you cannot be identified) may be retained indefinitely for statistical and analytical purposes.
9Cookies and Tracking Technologies
Jili Beet uses cookies and similar tracking technologies to operate the platform efficiently, remember your preferences, maintain your logged-in session, and analyse how players use the site. Here's what each type of cookie does:
Strictly Necessary
Performance
Functional
Analytics
- Strictly necessary cookies keep you logged in to your Jili Beet account, maintain your session security, and enable core platform features. These cannot be disabled without breaking the platform's functionality.
- Performance cookies collect anonymised information about how pages on jilibeet.com are used — which features are popular, where errors occur, and how page load times can be improved. No personally identifiable data is collected by performance cookies.
- Functional cookies remember your preferences — such as language settings, preferred game categories, and display options — so you don't have to reconfigure them every time you visit.
- Analytics cookies help Jili Beet understand overall platform usage trends. All analytics data is aggregated and anonymised before analysis.
You can manage your cookie preferences through your browser settings. Blocking strictly necessary cookies will prevent the Jili Beet platform from functioning correctly. For all other cookie types, you can opt out without affecting core platform functionality.
10Your Rights Under the Data Privacy Act
As a Filipino data subject under Republic Act 10173, you have the following rights in respect of your personal data held by Jili Beet. To exercise any of these rights, contact our Data Protection Officer (details in Section 13).
Right to Access
You have the right to obtain confirmation of whether Jili Beet holds personal data about you, and to receive a copy of that data together with information about how it is being used. Jili Beet will respond to access requests within 15 calendar days.
Right to Correction / Rectification
If any personal data held about you by Jili Beet is inaccurate or incomplete, you have the right to have it corrected. Minor corrections (name spelling, contact number) can be made directly through account settings. More significant changes require contact with support or the DPO.
Right to Erasure ("Right to be Forgotten")
You can request that Jili Beet delete your personal data. Note that this right is subject to limitations where retention is required by law — PAGCOR and AMLA obligations mean certain financial and identity records must be kept for the periods described in Section 8, even after account closure.
Right to Object
You have the right to object to the processing of your personal data for specific purposes — in particular, direct marketing and profiling. If you object to marketing, your preferences will be updated immediately and no further marketing communications will be sent.
Right to Data Portability
You have the right to receive a copy of the personal data you have provided to Jili Beet in a structured, commonly used, and machine-readable format (such as CSV). This right applies to data processed on the basis of your consent or contractual necessity.
Right to Lodge a Complaint
If you believe Jili Beet has handled your personal data in a way that violates your rights under the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC). Details for contacting the NPC are available at privacy.gov.ph.
11Children's Privacy
Jili Beet is strictly an adult gaming platform. Registration is prohibited for individuals under 21 years of age. Jili Beet does not knowingly collect or process personal data relating to minors.
If we become aware that personal data has been collected from a person under 21 without appropriate parental or guardian consent, we will delete that data promptly and close the associated account. If you believe a minor has registered at Jili Beet using false information, please notify us immediately at support@jilibeet.com.
12Changes to This Privacy Policy
Jili Beet may update this Privacy Policy from time to time to reflect changes in our data practices, service offerings, or applicable law. When material changes are made, we will notify registered players via email or an in-platform notification before the changes take effect.
The "Last Updated" date displayed at the top of this page reflects when the policy was most recently revised. We recommend reviewing this page periodically. Your continued use of the Jili Beet platform after any update takes effect constitutes your acknowledgement of the revised Privacy Policy.
Previous Versions: Archived versions of previous Privacy Policies are available upon request from our Data Protection Officer. If you want to understand what changed between versions, simply contact us and we'll walk you through it.
13Contact Us and Data Protection Officer
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data at Jili Beet, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing data protection compliance and is your dedicated point of contact for all privacy-related matters.
- General Support: support@jilibeet.com (available 24/7 via live chat or email)
- Data Protection Officer: dpo@jilibeet.com — for all RA 10173 rights requests, data breach notifications, and privacy complaints
- Mailing Address: Data Protection Officer, Jili Beet, Philippines
- Response Time: Jili Beet will acknowledge all DPO contact within 3 business days and resolve substantive requests within 15 calendar days of receipt.
National Privacy Commission: If you are not satisfied with Jili Beet's response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. We will cooperate fully with any NPC investigation or inquiry.